Batik Air, ID series flights at Kuala Lumpur International Airport (KLIA)

Headquartered in Jakarta, Batik Air is a scheduled Indonesian airline which made its maiden flight on May 2013 from Jakarta to Manado. Lion Air, the parent company of Batik Air, created Batik Air as a full-service airline which began operations in May 2013 using Boeing 737-900ERs leased from Lion Air.



Batik Air codeshares with the Malindo Air from Malaysia and flights daily to Kuala Lumpur International Airport (KLIA).

Batik Air Malaysia Ticketing Office

2, Lorong Medan Tuanku I
Jalan Tuanku Abdul Rahman
50100 Kuala Lumpur
Malaysia

Call Center: 603 7841 5333

Email: customercare@batikair.com

Website: www.batikair.com

Office Hours

Monday - Friday : 8:30 am - 5:30 pm

Closed on Weekend and Public Holidays

Queries managed by Batik Air Kuala Lumpur Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Airport Self Service Kiosk Check-in
  • Unaccompanied Minor Service
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Products
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • Flight Messaging Service
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Batik Air Frequent Flyer
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Trip Insurance

If you cannot find the answer from a local agent, please get in touch with Batik Air Customer Service Hotline as below:

Head Office (HQ) Tel Number Office Hours
Jl. Sangaji No. 17
Jakarta Pusat Jakarta
Indonesia
+62 80 4177 8899 (Call Center)
1300 335 353 (Toll free number Australia & New Zealand)
Mon-Fri : 09:00~18:30
Sat, Sun, Public Holiday : Closed


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