Cebu Pacific Air, 5J series flights at Kuala Lumpur International Airport (KLIA)
Cebu Pacific is the Philippines' largest low-cost airline. Headquartered in Pasay City, Metro Manila, the airline operates an extensive domestic and international network from its primary hub at Ninoy Aquino International Airport in Manila, supported by additional hubs in Cebu, Clark, Davao, and Iloilo. As of June 2026, Cebu Pacific serves more than 50 destinations across the Philippines, Asia, Australia, and the Middle East.
Cebu Pacific's network connects key cities throughout the Philippines with
major destinations across Southeast Asia, East Asia, Australia, and the Middle
East. The airline operates a fleet of Airbus A320, A321 and A330 aircraft,
together with ATR 72 turboprop aircraft operated by its regional subsidiary,
Cebgo.
Cebu Pacific operates scheduled direct flights between Ninoy
Aquino International Airport (MNL) and
Kuala Lumpur International Airport
(KLIA). The route connects Manila and Kuala Lumpur with a flight time of
approximately 4 hours, providing direct air services between the Philippines and
Malaysia.
| Cebu Pacific Air Kuala Lumpur Contact Information (GSA) |
|---|
Golden Deluxe Travel Service Agency Sdn Bhd 10-1 Jalan Khoo Teik Ee Off Jalan Imbi 55100 Kuala Lumpur Tel: (603) 2144 9888 / 6888 Fax: (603) 2142 8631 / (603) 2144 4245 Skyzone Tours & Travel Sdn Bhd Lot 7.71, 7th Floor Berjaya Times Square No. 1 Jalan Imbi 55100 Kuala Lumpur Tel: (603) 2118 7888 Fax: (603) 2118 7899 |
Queries managed by Cebu Pacific Air Kuala Lumpur Office (GSA) including:
- Air Ticket Booking
- Air Ticket Cancellation
- Air Ticket Rescheduling
- Online Check-in
- Airport Desk Check-in
- Self Service Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- In-Flight Duty Free
- Airport Facilities
- Delayed Flights
- Lounge Service
- Reward Program
- Visa Information
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries
- Frequent Flyer Program
- Visa on Arrival
- Transit Information
- Receipts and Refunds
- Trip Insurance
Check-in Information
Cebu Pacific Air offers several check-in options for its passengers at KLIA.
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Baggage Policy
As for baggage policy, the amount you're allowed to bring
depends on your travel class, route, and frequent flyer status.
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Lost and Found
If you have misplaced an item during your Cebu Pacific Air flight or within
KLIA, the appropriate reporting procedure.
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If you cannot find the answer from a local agent, please get in touch with Cebu Pacific Air Customer Service Hotline in Philippines as below:
| Head Office (HQ) | Tel Number | Office Hours |
|---|---|---|
|
Cebu Pacific Building Domestic Airport Road Pasay City 1301 Metro Manila Philippines |
+63 2 8702 0888 +63 3 2230 8888 |
Daily: 7:00 am - 10:00 pm |
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