Citilink, QG series flights at Kuala Lumpur International Airport (KLIA)

Citilink is a low-cost airline headquartered in Jakarta, Indonesia. It was established in 2001 as a low-cost subsidiary of Garuda Indonesia, set up to operate shuttle services between Indonesian cities.

Citilink (QG/CTV)

Its main hub is Juanda International Airport, Surabaya, East Java. The airline was banned from operating in EU airspace until June 16, 2016. Since then, Citilink is allowed to fly into EU airspace. Citilink (QG 515 and QG 514) flights from Banyuwangi (East Java) to Kuala Lumpur (KLIA) 3 times a week on Wednesday, Friday and Sunday.

Citilink Malaysia Contact Information (GSA)
Kuala Lumpur Ticketing Office MS Elite Global Sdn Bhd Q Sentral 31-BC-13 Jalan Stesen Sentral 2 Kuala Lumpur Sentral 50470 Kuala Lumpur Malaysia Tel: +6012 8777 429 Penang Ticketing Office Penang International Airport Bayan Lepas 11900 Penang Malaysia Tel: +6012 8777 429

Queries managed by Citilink Malaysia Office including:

Air Ticket Booking
Air Ticket Cancellation
Air Ticket Rescheduling
Online Check-in
Airport Desk Check-in
Self Service Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges

In-Flight Meals
Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free
Airport Facilities
Delayed Flights
Lounge Service
Reward Program

Visa Information
Animals and Pets
Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries
Frequent Flyer Program
Visa on Arrival
Transit Information
Receipts and Refunds
Trip Insurance

If you cannot find the answer from a local agent, please get in touch with Citilink Customer Service Hotline as below:

Head Office (HQ)	Tel Number	Office Hours
Citilink	+6231 9920 8709 (from overseas) 0804 1 080808 (local call)	24x7

Airlines