Ethiopian Airlines Lost and Found at Kuala Lumpur International Airport (KLIA)

If you have misplaced an item during your Ethiopian Airlines flight or within Kuala Lumpur International Airport (KLIA), the appropriate reporting procedure depends on where the item was lost. Follow the sections below to report and recover your belongings.

Ethiopian Airlines Lost and Found at KLIA

Items Left on Board the Aircraft

Items left on board an Ethiopian Airlines flight arriving at Kuala Lumpur International Airport (KLIA) should be reported to Ethiopian Airlines or its appointed ground handling agent as soon as possible. Passengers should provide their flight number, travel date, seat number and a detailed description of the missing item to assist with identification.

Items Lost at the Airport

Items lost in the public areas of Kuala Lumpur International Airport (KLIA), including the check-in halls, security screening areas, immigration, departure gates and arrival halls, are managed by the KLIA Lost and Found Office. Lost property found within these airport facilities is handled separately from items left on board an aircraft.

Baggage-Related Lost Property

Passengers who cannot locate their checked baggage upon arrival must report the missing baggage at the Baggage Services/Lost and Found Office before leaving the arrivals hall. A Property Irregularity Report (PIR) is issued to begin the baggage tracing process.

Reporting a Lost Item

When reporting an item left on board an Ethiopian Airlines flight, passengers should provide their flight number, travel date, seat number and a description of the missing item. For delayed or missing checked baggage, passengers should also present their baggage claim tag and travel documents when submitting the report.

Recovery and Collection

Passengers are contacted if the lost item or baggage is located. Collection arrangements are made through the relevant office at Kuala Lumpur International Airport (KLIA). A representative may collect the item on the passenger's behalf with written authorisation and valid identification, where required.

Passenger Advice

Passengers should report missing checked baggage before leaving the baggage reclaim area at Kuala Lumpur International Airport (KLIA). Delayed baggage tracing begins after a Property Irregularity Report (PIR) has been completed.

Shall you need further information, it's best to check Ethiopian Airlines's official website or contact their customer service team.