Batik Air, ID series flights at Kuala Lumpur International Airport (KLIA)
Batik Air is a full-service airline headquartered in Jakarta, Indonesia, and a member of the Lion Air Group. The airline operates scheduled domestic and international services across Indonesia and to destinations throughout Southeast Asia, East Asia, Australia, and the Middle East from its primary hub at Soekarno-Hatta International Airport in Jakarta.
Batik Air operates scheduled flights between
Kuala Lumpur International Airport
(KLIA) and several destinations in Indonesia, including Jakarta, Denpasar
(Bali), Surabaya, Yogyakarta, Medan, and Makassar, providing convenient access
to the airline's extensive domestic network.
Batik Air commenced services
between Jakarta and Kuala Lumpur in 2013 following the airline's launch. As of
June 2026, the airline operates multiple daily flights between KLIA and Jakarta. The non-stop flight takes
approximately 2 hours and 15 minutes, while flight durations to other Indonesian
destinations vary according to the route.
| Batik Air Malaysia Kuala Lumpur Contact Information (GSA) |
|---|
Airport Ticketing Office Kuala Lumpur International Airport (Terminal 1) Level 5, Departure Hall, Counter E 64000 KLIA Sepang, Selangor Malaysia Office Hours Daily: 5:00 am - 1:00 am Customer Care Center WhatsApp: +60 19 466 2222 (Chat Only) Office Hours: Available 24 hours. General Enquiries Email: od_customercare@batikair.com.my Office Hours Monday - Sunday: 9:00 am - 6:00 pm (GMT+8) |
Queries managed by Batik Air Kuala Lumpur Office (GSA) including:
- Air Ticket Booking
- Air Ticket Cancellation
- Air Ticket Rescheduling
- Online Check-in
- Airport Desk Check-in
- Self Service Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- In-Flight Duty Free
- Airport Facilities
- Delayed Flights
- Lounge Service
- Reward Program
- Visa Information
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries
- Frequent Flyer Program
- Visa on Arrival
- Transit Information
- Receipts and Refunds
- Trip Insurance
Check-in Information
Batik Air offers several check-in options for its passengers at KLIA.
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Baggage Policy
As for baggage policy, the amount you're allowed to bring
depends on your travel class, route, and frequent flyer status.
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Lost and Found
If you have misplaced an item during your Batik Air flight or within
KLIA, the appropriate reporting procedure.
Read More...
If you cannot find the answer from a local agent, please get in touch with Batik Air Customer Service Hotline in Indonesia as below:
| Head Office (HQ) | Tel Number | |
|---|---|---|
|
Batik Air Jl. Sangaji No. 17 Jakarta Pusat Jakarta Indonesia |
+62 811-1938-0888 | customercare@lionairgroup.com |
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