Citilink Check-in Information at Kuala Lumpur International Airport (KLIA)

Passengers traveling with Citilink at Kuala Lumpur International Airport (KLIA) can complete check-in through online services, airport self-service kiosks, or staffed airport counters. These options allow travelers to obtain their boarding pass and complete pre-flight procedures before proceeding to security screening and boarding.


Terminal

Citilink operates from Terminal 1, Kuala Lumpur International Airport (KLIA).

Online / Mobile Check-in

Citilink Web Check-in and Mobile Check-in services are not available for international flights departing from Kuala Lumpur International Airport (KLIA).

Passengers travelling on Citilink international flights must complete check-in at the airport counter. Passengers should prepare their booking reference, passport, visa (if required), and other travel documents before arriving at KLIA.

Self-Service Kiosks

Self-service check-in kiosks are not available for Citilink international flights at Kuala Lumpur International Airport (KLIA).

Airport Counter Check-in

Citilink check-in counters at KLIA Terminal 1 open 3 hours before the scheduled departure time and close 60 minutes before departure.

Passengers must complete check-in before the closing time and present valid travel documents, including a passport, visa (if required), and other required entry documents.

Passengers travelling with checked baggage must complete baggage drop procedures at the airport counter.

Special Assistance

Passengers requiring special assistance should contact Citilink before departure to arrange the required support.

Passengers should arrive at KLIA with sufficient time to complete airport procedures before boarding.

Shall you need further information, it's best to check Citilink's official website or contact their customer service team.



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