flydubai Lost and Found at Penang International Airport (PIA)

If you have misplaced an item during your flydubai flight or within Penang International Airport (PIA), the appropriate reporting procedure depends on where the item was lost. Follow the sections below to report and recover your belongings.

flydubai Lost and Found at PIA

Items Left on Board the Aircraft

Passengers who leave personal belongings onboard a flydubai aircraft after arriving at Penang International Airport (PIA) should contact flydubai’s airport handling team for assistance. Details such as the flight number, date of travel, seat location and item description are required to help locate the property.

Items Lost at the Airport

Personal belongings misplaced inside Penang International Airport (PIA) are managed by the airport’s Lost & Found department. Passengers who lose items in public areas, check-in zones, security checkpoints, boarding areas or baggage claim halls should contact the airport’s Lost & Found service directly.

Baggage-Related Lost Property

Passengers whose checked baggage does not arrive on the same flight must approach the flydubai baggage service counter at the arrival hall immediately. A Property Irregularity Report (PIR) will be created to record the case and allow the baggage recovery process to begin.

Reporting a Lost Item

When submitting a lost property report, passengers should include relevant travel information and provide clear details about the missing item. For baggage claims, the baggage tag number, flight details and passenger information are required to support the tracing procedure.

Recovery and Collection

Once a lost item has been identified and recovered, passengers will receive instructions on the collection process. Items may be collected from the assigned flydubai or airport Lost & Found facility, while collection by another person requires valid identification and authorisation documents.

Passenger Advice

Passengers should report any missing checked baggage before leaving the baggage claim area at Penang International Airport (PIA). Early reporting allows the airline to begin tracing and handling the baggage case without delay.

Shall you need further information, it's best to check flydubai's official website or contact their customer service team.