British Airways, BA series flights at Kuala Lumpur International Airport (KLIA)

British Airways is the flag carrier airline of the United Kingdom, headquartered in London, England. The airline operates scheduled domestic and international services to more than 180 destinations in over 75 countries and territories from its primary hub, London Heathrow Airport.

British Airways' global network includes major cities across Europe, North America, South America, Africa, the Middle East and Asia. The airline operates a modern fleet comprising the Airbus A320 family for short-haul services and the Airbus A350-1000, Airbus A380-800, Boeing 777 and Boeing 787 Dreamliner families for long-haul operations.

British Airways resumed direct flights between London Heathrow and Kuala Lumpur on 10 November 2024 after a four-year suspension. As of June 2026, the airline operates daily non-stop services between London Heathrow Airport and Kuala Lumpur International Airport (KLIA) using the Boeing 787-9 Dreamliner. The flight has a scheduled duration of approximately 13 hours.

British Airways Kuala Lumpur Contact Information (GSA)

Tel: +603 7712 4747

Email: sales.malaysia@ba.com

Office Hours

Monday - Friday: 8:30 am - 5:30 pm

Queries managed by British Airways Kuala Lumpur Office (GSA) including:

  • Air Ticket Booking
  • Air Ticket Cancellation
  • Air Ticket Rescheduling
  • Online Check-in
  • Airport Desk Check-in
  • Self Service Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free
  • Airport Facilities
  • Delayed Flights
  • Lounge Service
  • Reward Program
  • Visa Information
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries
  • Frequent Flyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Trip Insurance

Check-in Information

British Airways offers several check-in options for its passengers at KLIA. Read More...




Baggage Policy

As for baggage policy, the amount you're allowed to bring depends on your travel class, route, and frequent flyer status. Read More...


Lost and Found

If you have misplaced an item during your British Airways flight or within KLIA, the appropriate reporting procedure. Read More...





If you cannot find the answer from a local agent, please get in touch with British Airways Customer Service Hotline in United Kingdom as below:

Head Office (HQ) Tel Number Office Hours
British Airways Plc.
Waterside
PO Box 365
Harmondsworth, UB7 0GB
United Kingdom
0344 493 0787
1-800-247-9297 (USA)
Daily: 6:00 am - 8:00 pm

British Airways Head Office Location Map




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