Cathay Pacific, CX series flights at Kuala Lumpur International Airport (KLIA)
Cathay Pacific is the flag carrier of Hong Kong and a founding member of the oneworld alliance. As of June 2026, the airline operates scheduled passenger and cargo services to destinations across Asia, Europe, North America, the Southwest Pacific, the Middle East and Africa. Its main hub is Hong Kong International Airport (HKG), where passengers can connect seamlessly to Cathay Pacific's extensive global network.
Cathay Pacific operates direct scheduled flights between Hong Kong
International Airport (HKG) and
Kuala Lumpur International Airport (KLIA). The airline offers multiple daily
services on the route, with a flight time of approximately 4 hours. The Hong
Kong-Kuala Lumpur service provides convenient connections through Hong Kong to
destinations across Cathay Pacific's worldwide network.
| Cathay Pacific Kuala Lumpur Contact Information (GSA) |
|---|
General Enquiries Tel: +60 4604 2190 Baggage Service Kuala Lumpur International Airport (KLIA) 64000 Sepang Selangor Tel: +60 (3) 8776 5772 Email: baggageservices@pos.com.my Penang International Airport (PEN) Jalan Sultan Azlan Shah 11900 Bayan Lepas Penang Tel: +604 6301020 Email: pen8bag@cathaypacific.com |
Queries managed by Cathay Pacific Kuala Lumpur Office (GSA) including:
- Air Ticket Booking
- Air Ticket Cancellation
- Air Ticket Rescheduling
- Online Check-in
- Airport Desk Check-in
- Self Service Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- In-Flight Duty Free
- Airport Facilities
- Delayed Flights
- Lounge Service
- Reward Program
- Visa Information
- Animals and Pets
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries
- Frequent Flyer Program
- Visa on Arrival
- Transit Information
- Receipts and Refunds
- Trip Insurance
Check-in Information
Cathay Pacific offers several check-in options for its passengers at KLIA.
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Baggage Policy
As for baggage policy, the amount you're allowed to bring
depends on your travel class, route, and frequent flyer status.
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Lost and Found
If you have misplaced an item during your Cathay Pacific flight or within
KLIA, the appropriate reporting procedure.
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If you cannot find the answer from a local agent, please get in touch with Cathay Pacific Customer Service Hotline in Hong Kong as below:
| Head Office (HQ) | Tel Number | Office Hours |
|---|---|---|
|
Cathay Pacific City 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong |
+852 2747 3333 +852 2747 2747 (WhatsApp) |
24/7 |
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