China Eastern Airlines, MU series flights at Kuala Lumpur International Airport (KLIA)

China Eastern Airlines is one of the three major state-owned airlines of the People's Republic of China. Headquartered in Shanghai, the airline operates an extensive domestic and international network from its primary hubs at Shanghai Pudong International Airport and Shanghai Hongqiao International Airport. As of June 2026, China Eastern serves 149 domestic destinations and 83 international destinations in 45 countries.

China Eastern's network covers every province-level region in mainland China and connects Shanghai with major cities across Asia, Europe, Oceania, North America, the Middle East, and Africa.

China Eastern Airlines operates scheduled nonstop services between Shanghai Pudong International Airport and Kuala Lumpur International Airport (KLIA). The airline operates 3 daily flights on the Shanghai-Kuala Lumpur route, with a flight time of approximately 5 hours 30 minutes.

China Eastern Airlines Kuala Lumpur Contact Information (GSA)

8th Floor, Plaza OSK
Jalan Ampang
50450 Kuala Lumpur
Malaysia

Tel: +603 2161 1666

Office Hours

Monday - Friday: 9:00 am - 5:00 pm
Saturday: 9:00 am - 1:00 pm

Closed on Sundays and Public Holidays.

China Eastern Airlines Kuala Lumpur Office (GSA) Location Map


Queries managed by China Eastern Airlines Kuala Lumpur Office (GSA) including:

  • Air Ticket Booking
  • Air Ticket Cancellation
  • Air Ticket Rescheduling
  • Online Check-in
  • Airport Desk Check-in
  • Self Service Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free
  • Airport Facilities
  • Delayed Flights
  • Lounge Service
  • Reward Program
  • Visa Information
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries
  • Frequent Flyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Trip Insurance

Check-in Information

China Eastern Airlines offers several check-in options for its passengers at KLIA. Read More...




Baggage Policy

As for baggage policy, the amount you're allowed to bring depends on your travel class, route, and frequent flyer status. Read More...


Lost and Found

If you have misplaced an item during your China Eastern Airlines flight or within KLIA, the appropriate reporting procedure. Read More...




If you cannot find the answer from a local agent, please get in touch with China Eastern Airlines Customer Service Hotline in China as below:

Head Office (HQ) Tel Number Email
36 Hongxiang 3rd Road
Minhang District
Shanghai 201100
China
+86 21 95530
+86 21 20695530
95530ffp@ceair.com


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