Etihad Airways, EY series flights at Kuala Lumpur International Airport (KLIA)

Etihad Airways is the national airline of the United Arab Emirates, headquartered in Abu Dhabi. Established in 2003, the airline operates from its hub at Zayed International Airport and serves destinations across the Middle East, Asia, Europe, Africa, Australia and North America with a modern fleet of Airbus and Boeing aircraft.

Etihad Airways
Etihad Airways (EY/ETD) (Photo by: Etihad Airways Official FB)

As of June 2026, Etihad Airways operates scheduled passenger and cargo services to more than 90 destinations worldwide, providing extensive global connectivity through its Abu Dhabi hub.

Etihad Airways operates scheduled non-stop services between Zayed International Airport (AUH) and Kuala Lumpur International Airport (KLIA). The airline operates up to two daily flights on the Abu Dhabi-Kuala Lumpur route, with a flight time of approximately 7 hours and 20 minutes. The service provides convenient connections from Kuala Lumpur to destinations across Europe, the Middle East, Africa and North America via Abu Dhabi.

Etihad Airways Kuala Lumpur Contact Information (GSA)

Tel: +60 3 8408 1257

Office Hours

Monday - Friday: 9:00 am - 5:00 pm (Mandarin)

24/7 for English & Arabic.

Queries managed by Etihad Airways Kuala Lumpur Office (GSA) including:

  • Air Ticket Booking
  • Air Ticket Cancellation
  • Air Ticket Rescheduling
  • Online Check-in
  • Airport Desk Check-in
  • Self Service Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free
  • Airport Facilities
  • Delayed Flights
  • Lounge Service
  • Reward Program
  • Visa Information
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries
  • Frequent Flyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Trip Insurance

Check-in

Check-in Information

Etihad Airways offers several check-in options for its passengers at KLIA. Read More...




Etihad Airways Baggage Allowance

Baggage Policy

As for baggage policy, the amount you're allowed to bring depends on your travel class, route, and frequent flyer status. Read More...


Etihad Airways Lost and Found

Lost and Found

If you have misplaced an item during your Etihad Airways flight or within KLIA, the appropriate reporting procedure. Read More...



If you cannot find the answer from a local agent, please get in touch with Etihad Airways Customer Service Hotline in Abu Dhabi as below:

Head Office (HQ) Tel Number Office Hours
P.O. Box 35566
New Airport Road
Khalifa City A
Abu Dhabi 35566
United Arab Emirates		 +971 600 555 666 24 hours daily

Etihad Airways Head Office Location Map




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